How does a machine shop benefit from a quality management system based on ISO 9001: 2015? Would it make sense to get an ISO certification? Are the benefits outweigh the costs, and can enough savings be found to satisfy the cost-benefit analysis of the business? This article describes how to better use ISO 9001 for machine shops.
How the principles of ISO 9001 can help
The ISO 9001: 2015 standard was created to help organizations of all sizes be able to implement QMS (Quality Management System) in any business and service sector. Nevertheless, many QMS consultants and managers can believe that the standard can be particularly effective in some manufacturing jobs, where building strong processes and eliminating waste can have significant results.
The Plan-Do-Check-Act can also be important for continuous improvement through QMS performance and the products of a car shop. With this in mind, let’s see what clauses of the standard and the activities we take to achieve them can help justify the implementation of ISO 9001: 2015 in a machine shop.
Coordinate your processes with ISO 9001 certification clauses:
What should we focus on in terms of ISO 9001 in particular? Let’s take a closer look:
Section 4: Organization Text: Section 4.4 deals with QMS and related processes. This section gives your store the opportunity to define its internal processes, preferably with employees and others in mind, to ensure their maximum efficiency. This standardization will play an important role in the future. Without the starting point of standard processes, no progress can be made.
Section 6: Planning: Section 6 includes measures to address risks and opportunities. This section can be a key part of your machine shop. Have you considered strengths, weaknesses, opportunities and threats? Observing these can be a standard way for businesses in many cases to identify areas where a competitive advantage can be achieved. Risk and opportunity assessments can also be particularly effective for a car shop to identify areas for improvement.
Section 7: Support: This section covers several key aspects such as competence, awareness and documentary information. Have you equipped your employees with the right skills, knowledge and training to perform well? The knowledge and data gathered from your processes can also allow you to tailor a training program to your business progress.
Clause 8: Operations: This clause includes important items such as operational planning and control, in addition to determining the requirements for products, services and also their control. In most machine shops, two issues are generally the most costly: waste due to improper planning, or reprocessing. In most cases, both of these issues can occur at the same time. In these cases, careful operational planning to use skilled and attentive staff in determining product needs can be the key to eliminating waste and ensuring that problems pass “for the first time” without rework.
Clause 9: Performance evaluation: Evaluating the results of quality management is one of the main principles of determining corrective or innovative measures to improve problems. There are several ways to do this evaluation in machine shops, but a good way to measure waste and “rework time” is to spend money. Is there a gap in training that has led to errors and rework? Is there a “knowledge and awareness” gap in terms of understanding and presenting to customer needs? Does your source match your planned output? In these cases, you can involve your internal team and decide on measures to improve the barriers.
Use ISO 9001 to improve your store
Process standardization, waste management, and ensuring that you improve your business are just one of the many ways to save money and justify establishing a Quality Management System (QMS), compliant with ISO 9001: 2015 certification. Be. Improving your product or service and quality is also a big advantage. How much does ISO 9001 cost? In your machine shop, is it financially justifiable to have an ISO (ISO 9001) certification? In short, obtaining ISO 9001: 2015 should allow your business to provide a more reliable level of service to its customers than competitors that do not meet this standard, and this should be a competitive advantage. Whatever your decision, adopting these key points to help standardize and improve your business can be a powerful tactic for managing any modern machine shop.
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