ISO 9001 (ISO standard for quality management of products and services)

?What is ISO 9001 certification

ISO 9001 certification refers to quality management in services and products. ISO 9001 is defined as the internationally recognized standard for quality management systems ( QMS ) . It is the most widely used QMS standard in the world , with more than 1 million certifications for organizations in 178 countries. In order to obtain ISO 9001 (receive ISO 9001 – ISO 9001 issuance).

ISO 9001 is a comprehensive and general standard for all companies, organizations and centers that pay attention to quality. Companies and centers that succeed in obtaining the ISO 9001 standard certification inform their customers that an effective quality management system is active in that company. ISO 9001 is a quick and easy way for potential consumers to see if your company takes the time and effort to ensure that the product or service you offer is of acceptable quality.

The ISO 9001 standard follows the common structure provided by Annex SL. ISO 9001: 2015 is more compatible with other management systems, such as ISO 14001, and makes the integration of management systems more effective and efficient.

The ISO 9001 standard has been developed to assist organizations of any type and size in establishing and implementing an effective quality management system.

The latest version of the ISO 9001 standard

The current version of this standard is ISO 9001: 2015. The ISO 9001: 2015 standard was released in October 2015 and replaced the previous version of ISO 9001: 2008. The updated review incorporates many of the previous standard revision processes with a greater focus on risk-based thinking and understanding of the organization.

To understand this change, a major structural change was made to the 2008 ISO 9001 edition. It should be noted that the main paragraphs of the standard versions of 2015 and 2008 are different.

Does receiving ISO 9001 certification mean providing high quality products and services?

It is important to note that the ISO 9001 standard is a comprehensive quality management system that monitors and inspects all of the organization’s processes from start to finish. This means that the chips produced today do not taste different from the chips produced tomorrow in terms of the amount of salt, oil, raw materials and the amount of baking, and all processes from the purchase of raw materials to the production and packaging process are approved and specified according to defined instructions. If there is a need to improve the processes, the old instructions will be edited before any action, and the new instructions and procedures will be approved, approved and implemented.

Therefore, having and obtaining ISO 9001 certification in the first place creates a quality organization in the process of production or services and prevents a taste in affairs.

Also, due to the fact that in the ISO 9001 certification, serious attention has been paid to the issue of continuous improvement, the industrial units or service centers holding this standard are expected to improve the quality of their products through a regular program.

In the new version and revision of ISO 9001 certification, which is known as ISO 9001: 2015, special attention is paid to the issue of risk management and the issue of risk should be considered in all organizational processes.

 

The need to obtain ISO 9001 certification and communication with other standards

Today, the ISO 9001 (quality management system) standard is the need of many companies, organizations and other enterprises, and the importance of this standard is very thought-provoking, in other words, it is one of the standardization indicators of how organizations are managed globally.

Implementing the requirements of ISO 9001 standard quality management system in any organization, the ability of that organization to provide products and services desired by the customer, and the main purpose of this system is to increase customer satisfaction by improving the quality of services and products.

Obviously, to successfully lead and manage an organization, it must be systematically and transparently guided, controlled and managed. This success can be in the light of establishing and maintaining a management system that is designed for continuous improvement of the organization and at the same time pays special attention to the needs of customers inside and outside the organization.

The structure of Annex SL is a common language between ISO management systems, which simplifies the process of issuing compliance certifications. It also focuses on risk, identifies concerns in advance, and allows you to allocate the resources you need where they need them most.

If the ISO 14001 and OHSAS 18001 standards are implemented with ISO 9001 certification and their certification is issued, it is implemented in the term of IMS integrated management system . Companies and organizations are advised to receive ISO 14001 version 2015 and OHSAS 18001 version 2007 (which has now been replaced by ISO 45001) along with ISO 9001: 2015 standard (latest version of ISO 9001) to save money. Costs through IMS certification (ISO 9001, ISO 14001 and OHSAS18001) have a more positive impact on customer perception by strengthening their brand.

Establishment of ISO 9001 standard

To establish a quality management system based on the ISO 9001 standard, the current situation, weaknesses, strengths and organizational compliance should be identified and reviewed and compared with this standard.

Organizations may conclude that many of the requirements of ISO 9001 are currently met, but how they are met has not been documented.

ISO 9001 emphasizes that an organization is concerned with identifying, implementing, managing, continuously improving, and effective the processes required in a quality management system, and manages the interaction of these processes in order to achieve organizational goals. .

ISO 9000 vs. ISO 9001

While ISO 9001: 2015 is for building a quality management system, there are other standards in the ISO 9000 family that support ISO 9001 requirements. ISO 9000 describes the seven principles of quality management beyond ISO 9001 and defines all the terms used in ISO 9001. In addition, ISO 9004 provides guidance on how to make an ISO 9001 quality management system more successful and focuses on how to improve ISO 9001 implementation processes by providing the best practical information .