What is an external audit?
External audit is the step before obtaining your ISO certification. The auditor ensures that your documents comply with all standard requirements. He also ensures that all steps and processes are followed correctly.
Depending on the findings, Momaybeh recommends that you either get your certification or take corrective action before you can get a license.
Six tips to impress your auditor and get your ISO certification in the first step:
1- Be ready
ISO certification should be a life management process that is constantly optimized and updated. To do this, you need to create and stick to a schedule for tasks, internal audits, and reviews. The worst thing you can do is wait until a month before the audit and then try to rush to complete everything.
2. Take internal audit seriously
Conducting a thorough internal audit will allow you to accept any serious non-compliance issues prior to the external audit. Internal auditing can prepare employees for the interview process.
3- Implementing corrective measures
Once identified, you should take corrective action to limit common problems. A single issue of incompatibility does not jeopardize your ISO certification, but recurring issues require corrective action. A major problem found by the auditor can delay your certification and force you to go through a troubleshooting process as soon as possible.
4. Do not forget to review your management
Your management review and review will show your entire quality management system at least once a year. Your senior executives should review your quality policy, next year’s goals, customer feedback, non-compliance issues and corrective actions, internal audit status, and any changes in processes and regulations. Management review and review should be a thorough and documented meeting that leads to the creation of a practical plan to solve the issues identified in the meeting. Your management review should be done before the audit to make changes.
5. Monitor accurate goals
New ISO standards have higher requirements for positioning, monitoring and setting internal objectives. The auditor expects to track your progress on goals over time. Do not hesitate to set goals according to business demands. For example, in a recession, it is only natural to reflect lower sales targets to reflect the changing economic environment.
6. Make sure everything is clean and tidy
It is important to make sure that the workspace is clean and tidy. Managers should inspect the factory before auditing to make sure everything is in the right place.
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