In an ideal world, your work day passes smoothly; But mistakes or things can happen between things. For example, manufacturing facilities typically experience unexpected device failures.
Sometimes machines produce unexpectedly bad parts. On the other hand, your internal auditor may detect some inconsistent quality testing methods.
These situations can be experienced to try harder. There are also opportunities for improvement and a real test of your quality processes.
Problems as a stimulus for continuous improvement
Quality relies on continuous improvement. While it may be frustrating and unpleasant, problems are a way to improve the organization and the group.
Continuous improvement is also provided by ISO 9001: 2015. Properly documented Corrective Action Requests (CARs) and Preventive Action Requests (PARs) indicate compliance with the standard.
Dealing directly with the problems will help to check the boxes related to the requirements of ISO and after solving the problem is unlikely to be repeated. This way you will feel relaxed.
Why do you need the right system and tools?
Remedial measures can be considered as improvements in an organization to eliminate the adverse effects, but further progress is needed.
Having a strong corrective action system and non-compliance helps your team learn along the way.
The right tools can also help. In particular, software is available to address issues and help companies avoid duplication of similar problems.
For example, software can facilitate the recording and assignment of CAPAs and track employee progress.
Therefore, employees can potentially use the “5 whys” technique. This technique is a way to find the roots of problems; Therefore, they can be handled properly so that they do not recur.
Sometimes the easiest way to improve is to avoid solving similar problems.
Request Action (CAR) is a way to get rid of problems. In addition, they can show your company how to improve their production processes.
The next time you have a day full of inconsistencies and problems, remember that solving problems will ultimately benefit you and your company.