By implementing ISO 9001 (Quality Management System), a manufacturer can create a robust framework of processes that can help them achieve these goals while improving continuity.
Improve build quality
Poor build quality can be a costly mistake. An error can affect hundreds or even thousands of products, which require mass recall or replacement. In complex products, such as cars, errors can also cause production problems, delivery delays, and supply chain imbalances.
The ISO 9001 standard process approach means that manufacturers can focus on each stage of production, and find consistent ways to reduce costs and quality.
Non-compliance processes encourage businesses to honestly record large and small slips in production, and then analyze their root causes to find a lasting solution. By doing this, the manufacturer can push for continuous improvement and ensure that the customer always receives the desired quality.
ISO 9001 certification also requires robust monitoring processes to ensure that business always has a strong focus on quality.
Improved performance
By creating a robust framework of processes and analyzing company performance, manufacturers can also identify repetitive or inefficient processes. This means that they can be simplified for maximum performance. Free members of the workforce to focus on other tasks and increase productivity.
“ISO 9001 gives us a clear picture of everything we do and the things we need to do,” said Brain Jones of Efinity Labs. “We have all the information, so we can do everything that makes a business more efficient.”
Better customer satisfaction
Strong processes that lead to the identification, analysis, and non-compliance reduce the likelihood that a customer will encounter a bad product.
Manufacturers can prevent the issue from escalating early by finding a mismatch. Also reduce the number of damaged products and the number of customers who are exposed to defective products. The manufacturer can use a problem-solving tool, such as the 8D method, to find a permanent solution to the problem and ensure that customer satisfaction is maintained. Be.
The 8D problem- solving method is a problem-solving method designed to find the root cause of the problem and create a short-term corrective action and then implement a long-term solution to prevent the same problem from happening again.
Strong quality processes also mean that the manufacturer’s products may be cost-effective for the end consumer. Consistent quality means that customers may have lower ancillary maintenance costs and be able to use the product for a longer period of time, which increases customer satisfaction. The purchase price may also be low. Because the manufacturer does not have to bear the cost of big mistakes.
ISO 9001 requires manufacturers to monitor customer feedback, which also helps maintain quality and customer satisfaction.
New trade
Having a quality mark can increase the credibility of the manufacturer by proving that manufacturers have the right processes to provide consistent quality. This can attract new customers.
Obtaining ISO 9001 can also help manufacturers meet the requirements in some tenders or competitions for new jobs and enter the markets for faster growth.
Internationally, obtaining ISO 9001 also means that manufacturers can produce goods that meet the needs of customers around the world and open up other avenues for trade.