A quality management system requires some investment of time and money to successfully integrate it into your business. If you get the ISO right, a quality management system can have many benefits for you, including financial matters.
However, many businesses do not recognize the financial value of quality. In fact, the Global Quality Status Report found that 60% of organizations either do not know or do not measure financial impact. This means that you may lose extra income.
So, what do you gain by obtaining ISO 9001?
Reputation is everything
ISO 9001 certification is recognized as an international standard for quality management. Obtaining ISO 9001 is sure to be a launching pad at your desk and boost your credibility.
Attracting customers is the main goal of all businesses
With ISO 9001 certification in your business, you can show both new and existing customers that you put quality first. Having an ISO certification will also help you win a new business or tender.
By constantly evolving the procedures set out in ISO 9001, you can also help prevent mistakes. The cost of doing this can be much lower than dealing with a problem after it occurs. By maintaining quality, you can maintain good customer feedback and continue your business.
Focusing on meeting the needs of the customer, provided by the ISO 9001 framework, helps business owners to keep new customers satisfied while improving relationships with existing customers.
It’s time to grow
ISO 9001 provides the perfect framework for business growth and allows you to increase revenue and profits.
In fact, a study reported by the American Quality Association (ASQ) found that for every dollar spent on a quality management system, a business can make $ 6. It can also earn $ 3.
This is because its procedures and processes help you identify areas for improvement as well as opening up new market opportunities due to standard recognition. With continuous performance monitoring, you will have a better idea of the foundation of your business.
Using ISO management systems really helps businesses grow their business through a complete reorientation and process management.
Research conducted by Harvard Business School also highlighted this advantage and found that jobs with the ISO 9001 standard experienced rapid sales growth.
It is extremely efficient
If you deal with the processes, you can streamline your workflow and reduce unnecessary costs.
Gives motivation and spirit
ISO 9001 certification not only enhances positive thinking in your customer, but can also help motivate your employees.
Using good practices can help your employees feel part of their business and know that they are working in a well-functioning organization. Getting certified can also make them feel proud, especially if they are involved in the process.
With more new customers and more efficient work practices, ISO 9001-enabled businesses can also increase their total salary, wage, and average annual income. So it may come as no surprise that Harvard Business School found that having ISO 9001 would likely lead to increased worker productivity.
Stay strong
ISO 9001, as a centralized system, guarantees the creation of an orderly structure. The ISO 9001 standard gives you a clear idea of what processes your business needs to follow to achieve its goals. It also easily reduces potential risks. Obtaining an ISO means that you can set up programs so that your business is not disrupted by an unexpected event.
So it is not surprising that Harvard Business School also found that companies with ISO 9001 are more likely to stay in business.