Increase your business growth by receiving ISO 20252 certification
ISO 20252 specifies the requirements for a quality management system. ISO 20252 requires senior management in terms of customer service quality and system development, interpretation and continuous improvement.
This standard includes the management and delivery of research from executive elements such as research proposals, questionnaire and discussion guide design, data sampling and processing, and document archiving. This standard is provided for quantitative and qualitative research, including data collection, both online and offline.
The method of data management and processing is also defined through coding, analysis, document maintenance and security (in accordance with the Data Protection Act), in addition to guidance on hiring and training a field researcher.
ISO 20252 is of particular importance to social research institutions and clients. Because it is necessary to provide quality, stable and reliable services.
What are the benefits of obtaining ISO 20252: 2019?
Here are some benefits of issuing ISO 20252:
- Increases risk management.
- Increases efficiency and productivity.
- Improves product and service quality.
- Improves buyer confidence.
- Increases loyalty and satisfaction.
- A template to reflect the professionalism of your organization.
- Helps protect the privacy of the audience.
- It becomes a training platform for new employees.
- Fosters quality / continuous improvement.
- Confirms your organization’s commitment to internationally guaranteed quality processes.
- Increases international business opportunities.